FAQ

AfricanCaterers.com is a cutting-edge website builder and online ordering system designed specifically for restaurants. It helps restaurant owners create a professional online presence, manage menus, and receive and manage orders without paying commissions.

Getting started is simple! Sign up on our website, choose your preferred plan, and follow the step-by-step process to set up your website. You can upload your menu, customise your site, and start accepting orders all on the same day.

No, we do not charge any setup fees, and no binding contracts exist. You can choose a plan that suits your business needs and change or cancel anytime as your business evolves.

Yes, you can connect your existing domain name to your AfricanCaterers.com site. If you don’t have one, we can help you purchase a new domain through our platform.

We accept all major credit cards and payments through mobile payment platforms. All payments are processed securely to ensure your data and customer information are safe.

Our online ordering system integrates seamlessly with your website, allowing customers to place orders directly. You'll receive notifications in real-time, and you can manage these orders through our mobile app or dashboard.

Yes, we offer 24/7 chat support to ensure you can get help whenever you need it. Our team is ready to assist with any questions or issues you might encounter.

Our platform includes built-in marketing tools such as a promotions and coupons engine, helping you attract new customers and keep them coming back. You can also use our detailed reporting features to make data-driven marketing decisions.

Absolutely! Your website will be fully responsive, ensuring it looks great and works smoothly on all devices, including smartphones and tablets. This makes it easy for your customers to order from anywhere.

Our platform is highly flexible, allowing you to add additional features or customisations as your business grows. Contact our support team to discuss your specific requirements.

Upgrading your plan on AfricanCaterers.com is straightforward and can be done at any time to fit your growing business needs. Simply log into your dashboard, go to the 'Plan' section, and select 'Upgrade Plan'. You’ll see a range of higher-tier plans with additional features and capabilities. Choose the plan that best suits your requirements and follow the prompts to confirm the upgrade. The new plan will take effect immediately, and the new billing rate will apply from your next billing cycle. If you need assistance or have questions about the best plan for you, our 24/7 support team is here to help. If you upgrade to our Business Yearly or Standard Lifetime or Business Lifetime, we guarantee the promotion of your business across all social media, including special interview with you for the exposition of your business.